Keeping it casual: dismissals during casual employment

Employers are still liable for unjustified dismissal, even when the employee in question is hired on a casual contract – as highlighted by a recent determination.

It is generally known that under a casual employment arrangement, an employee has no expectation of ongoing employment. However, an agreed series of shifts can constitute a period of engagement akin to a fixed term, meaning caution is required if an employer wants to end the engagement early.

The recent Employment Relations Authority (Authority) determination, Ford v Haven Falls Funeral Home Ltd (Haven Falls),[2] highlights the costly consequences of failing to get this right.

Haven Falls confirms that during a casual employee’s period of engagement, the employment relationship is afoot and so too are employment obligations and duties, including those around dismissal.

The facts in Haven Falls

Haven Falls employed Mr Ford under a “casual” agreement in January 2020 and offered him shifts across eight weeks for staff training. Unfortunately, Haven Falls perceived some behaviour and performance concerns. In early February 2020, Haven Falls sought to end Mr Ford’s employment part way through this training and provided him with a letter confirming ongoing training would not proceed.

At the Authority, Mr Ford claimed he was a permanent employee and his dismissal was unjustified under the Employment Relations Act 2000 (Act). In contrast, Haven Falls claimed Mr Ford was a casual employee and it had no obligation to continue his training and employment.

Mr Ford lost out on his claim he was a permanent employee but succeeded on his claim of unjustified dismissal.  He had been initially offered – and accepted – shifts across an eight-week period. Haven Falls dismissed him after three weeks – that is, during a period of engagement.

With reference to an earlier Employment Court decision,[3] the Authority confirmed that because the employment relationship was ongoing at that point, Haven Falls should have – but did not – act as a fair and reasonable employer could have in respect of the process and fairness of dismissal. To remedy this, Haven Falls was ordered to pay Mr Ford lost wages for the remaining weeks of training he had been rostered (with interest) and $20,000 gross for hurt and humiliation.

So, what should employers do?

If an employer wishes to end employment part way through an engagement, this must be done both in a procedurally fair way and with a substantively justifiably reason. Outside of the engagement, an employer has the option of not offering further shifts. We recommend making this clear in the casual agreement.

If you have any queries about this, or any other Workplace Law concerns, please contact a member of our experienced Employment Law team.


[1] [2024] NZERA 224

[2] [2024] NZERA 224

[3] Rush Security Services Ltd t/a Darien Rush Security v Samoa [2011] NZEmpC 76.

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